Privacy Policy

1. Introduction

Anova Financial Group LLC (“Anova,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, use our products, or otherwise interact with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide.
• Payment Information: Transaction data processed through our Gateway, Portal, or POS products on behalf of our merchant clients.
• Usage Data: Information about how you access and use our website and services, including IP address, browser type, pages visited, and referring URLs.
• Device Information: Hardware model, operating system, and device identifiers for POS terminal interactions.

3. How We Use Your Information

• To provide, operate, and maintain our payment processing services.
• To process transactions and send related information, including confirmations and invoices.
• To detect, prevent, and address fraud, unauthorized transactions, and other illegal activities.
• To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To communicate with you, including responding to inquiries and sending service-related notices.
• To improve and personalize our services and develop new features.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment Processors: To facilitate transaction processing and settlement.
• Service Providers: Third-party vendors who assist us in operating our services, subject to confidentiality obligations.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure data storage, to protect your information. Our payment processing infrastructure complies with PCI DSS requirements.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to opt out of certain data processing activities. To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Anova Financial Group LLC
Email: contact@anova.works
Phone: +1 (888) 123-4567